To change your personal data, such as your address, reference account or phone number, please log in to your personal client area via our website or app.
You can change your data under "Profile". Please note that you will need access to your linked device to make the change.
If you are experiencing problems with 2FA but can still access your account, you can request a phone number change here. Please note that for security reasons only phone numbers from Germany, Austria, Italy, Spain, France and the Netherlands can be stored in your Scalable account.
If you no longer have access to your account, if you want to change your master data (e.g. name) or if your securities account is held at ING, please contact our service team by email at service@scalable.capital, stating the exact change.