There are two ways to update your registered phone number:
With two-factor authentication (2FA): Quickly and easily in your client area under 'Personal Information', confirmed by a 2FA request.
Without two-factor authentication (2FA): If you are experiencing problems with 2FA but still have access to your account, you can request a phone number change here. Please note that for security reasons, only phone numbers from countries within the European Economic Area can be stored in your Scalable account.
If you no longer have access to your account, please contact our Client Service Team. You can reach us using the 'Support' function in the app or via our contact form.