Why can’t I log in?

If you are unable to log in and you are certain you are using the correct email address and password, there may be a technical issue.

If your account does not hold any active portfolios, we will block it after a few months of inactivity for security reasons. A blocked account can be manually unlocked by our client service. In this case or in case of technical problems, please contact our client service at service@scalable.capital.