Please note that the following answer only applies to clients residing in Germany.
The identification is done via the POSTIDENT identification procedure by by our partner, Deutsche Post. With POSTIDENT, you can choose between POSTIDENT video, online identification using your ID (eID), and identification in person at a post office branch.
Identification via the online ID function (eID) with your German ID card, electronic residence permit (eAT) or eID card for citizens of the European Union (EU) and the European Economic Area (EEA) is the fastest and easiest way to open an account with Scalable Capital. More information on the identification via online ID function
You can also identify yourself through our partner POSTIDENT with your foreign identity card or passport. Download list of the ID cards supported by POSTIDENT-Video (German only).
If your ID document is not supported for POSTIDENT-Video, you can carry out identification in person at a post office. View list of the ID cards accepted in branch offices (German only).
You can start the identification process conveniently in our app or online by logging in to your Scalable Capital account after completing the registration.
Once you have successfully completed the identification, you do not need to do anything else. The identification data is transmitted to Scalable Capital, and the opening of both the clearing account and the securities account is initiated. It can take up to three working days to open the accounts. You will be informed automatically as soon as the account opening is completed.
If any questions arise from the transmitted identification data, we will contact you proactively.
The identification is done via the POSTIDENT identification procedure by by our partner, Deutsche Post. With POSTIDENT, you can choose between POSTIDENT video, online identification using your ID (eID), and identification in person at a post office branch.
Identification via the online ID function (eID) with your German ID card, electronic residence permit (eAT) or eID card for citizens of the European Union (EU) and the European Economic Area (EEA) is the fastest and easiest way to open an account with Scalable Capital. More information on the identification via online ID function
You can also identify yourself through our partner POSTIDENT with your foreign identity card or passport. Download list of the ID cards supported by POSTIDENT-Video (German only).
If your ID document is not supported for POSTIDENT-Video, you can carry out identification in person at a post office. View list of the ID cards accepted in branch offices (German only).
You can start the identification process conveniently in our app or online by logging in to your Scalable Capital account after completing the registration.
Once you have successfully completed the identification, you do not need to do anything else. The identification data is transmitted to Scalable Capital, and the opening of both the clearing account and the securities account is initiated. It can take up to three working days to open the accounts. You will be informed automatically as soon as the account opening is completed.
If any questions arise from the transmitted identification data, we will contact you proactively.