How can I make deposits and withdrawals?

 Please note that the following answer only applies to clients of our German offering.
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Via the item "Payments" you can instruct a one-time payment in the Scalable client area at any time, which will be debited from your reference account (current account) via SEPA direct debit.

Alternatively, you can also transfer the desired deposit to the clearing account belonging to the respective portfolio. You can find the IBAN in your web client area under "Profile" and "Products" or in the mailbox document "SEPA mandates" in the top right-hand corner.

Transfers to your clearing account have to be made from your deposited reference account. Payments from other accounts are not permitted and will be rejected by the custodian bank. The amount will be automatically transferred back to you.

Regardless of when a deposit to your clearing account is received by the custodian bank, the amount will be invested immediately, at the latest with the next adjustment of the portfolio in accordance with your investment strategy.

Withdrawals can be instructed via the Scalable client area on our website or via our app.

To do so, click on the "Payments" item and select "Payout." Enter the desired withdrawal amount and click on "Don't park, withdraw anyway". Check the details and confirm the payout.

Then create appropriate liquidity by selling securities in your portfolio. We will carry this out for you as quickly as possible, usually no later than the next banking day. After the proceeds of the sale have been received, we will transfer the payment to your checking account. The value date on your checking account will generally take five to seven banking days."