Why do I receive a notification from my bank when I want to make a deposit into my Scalable account by bank transfer?

Starting October 9, 2025, there will be a requirement to verify the recipient's name with the IBAN (called "Recipient Verification" or "Verification of Payee").

This requirement was introduced by the EU Regulation (EU 2024/886) on instant payments. The goal is to make payment transactions more secure.

The registered recipient for your personal IBAN for your Scalable account is Scalable Capital Bank GmbH. You may therefore receive a notification that the recipient name you entered (first name(s) and last name) does not match the registered recipient name (Scalable Capital Bank GmbH). Background: Scalable receives and holds customer funds in trust with Deutsche Bank AG. Your deposit is uniquely assigned to your Scalable account using your IBAN.

Make sure your name or Scalable Capital Bank GmbH is displayed as the owner. If a different name is displayed, it may be a typo or an attempt at fraud. In this case, be sure to double-check your entry. We are working with Deutsche Bank AG to display your name directly in the future.