Cyber criminals are always trying to get hold of your data or your money with fake messages. These days, their techniques are becoming increasingly complex and sophisticated, especially with the help of artificial intelligence. Cyber criminals often use messenger services to lure users to fraudulent websites or apps that can look deceptively genuine. Your safety is our top priority.
We therefore ask you to read the following information carefully to protect yourself against cybercrime:
We therefore ask you to read the following information carefully to protect yourself against cybercrime:
- Urgency as a trap: Fraudsters often try to put you under pressure so that you act rashly. Don't let this unsettle you and always check messages carefully.
- Fake e-mail sender: The sender displayed in an e-mail is easy to forge. Always check the actual sender of the e-mail. Please note that Scalable Capital email addresses always end with "@scalable.capital", "@service.scalable.capital" or "@mailer.scalable.capital".
- Fake trading sites: Fraudulent websites or apps can look professional and authentic. Scalable Capital provides clients with access to the digital platform exclusively via the official website, available at https://de.scalable.capital/ , or the official mobile app available at major app stores. Whether an app is authentic can be recognised via the developer details, our apps are always distributed by Scalable GmbH.
- Social media profiles: Scalable Capital verifies all social media channels where possible.
- Messenger services: Scalable Capital never communicates via messenger service groups to acquire or contact clients. Various groups are currently circulating on WhatsApp and Telegram, among others, falsely claiming to represent Scalable Capital. If you are contacted via a messenger service by a supposed Scalable Capital account or a supposed employee of Scalable Capital, it is not Scalable Capital. Alleged business documents distributed via such messenger services are also forged. Official client documents from Scalable Capital are available exclusively via our official website, available at https://de.scalable.capital/, or in our official mobile app where a verified business relationship can be initiated or established.
- The initiators of such groups often pretend to act on behalf of scalable capital and frequently entice investors to buy certain stocks in order to profit from the rising prices of these stocks themselves. BaFin already warns of this on its website, available at https://www.bafin.de/SiteGlobals/Forms/Suche/Expertensuche_Formular.html?cl2Categories_Format=Massnahme+Meldung>s=dateOfIssue_dt+desc&documentType_=News&sortOrder=dateOfIssue_dt+desc&cl2Categories_Thema=UnerlaubteGeschaefte+Verbraucherschutz+Marktmanipulation+Prospekte&language_=en.
- Fake URL in an e-mail: Fraudulent e-mails are circulating that appear to come from Scalable Capital. The URL displayed in an e-mail is easy to change. Therefore, always move the mouse over a link without clicking on it. You will then see a preview of the actual URL. Check this carefully, even if it appears correct at first glance.
- Legal notice: The presence of a legal notice alone is not an indication of a reputable platform, as a legal notice can easily be falsified or copied.