Direct withdrawal of cryptocurrencies to a private wallet is not technically supported via the Scalable Broker, since your digital assets are held here as exchange-traded products (Crypto ETPs), rather than as physical coins. The platform is designed so that you do not need to maintain an individual wallet. However, it is possible to transfer the underlying coins to a personal wallet address in exceptional cases through the respective ETP issuer, provided the issuer explicitly allows physical redemption of this kind in its product terms.
If you request a physical redemption of cryptocurrency through the ETP issuer, you should expect additional regulatory documentation requirements and separate issuer fees. Due to regulatory requirements, this process involves enhanced identity verification and anti-money laundering documentation. The exact terms, timelines and processing fees vary by provider and are detailed in the Key Information Document (KID) of the relevant crypto product.